The Discipline of Operational Consistency
In construction and technical services, volatility isn’t just an external reality, it is an internal tax on profit. McKinsey research shows that firms with strong operational rhythm outperform peers by 25–45% in EBITDA. Yet most companies under $10M operate with little cadence, relying on daily firefighting.
Operational consistency is driven by:
• Weekly pro duction meetings lasting <20 minutes
• Daily reporting from site leads (photos + variances)
• A single operational scoreboard visible to the entire team
• A structured Monday planning process
Companies that install these rhythms see a typical 10–18% improvement in project profitability within 90 days. The secret is not complexity. It is predictable repetition.
Stefano Solferini MBA, BSc
Chairman, Marco Polo Group
